SHIPPING & RETURNS
Shipping Policy
Your Mimo Studios order will be dispatched within 1-3 working days. We ship all orders through registered, recorded delivery, and are happy to help with any urgent delivery requests.
International orders may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them. Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office before placing an order.
Return & Exchange Policy
In the unlikely event that you are unhappy with your purchase, we are happy to exchange or refund items within 14 days of delivery. We regrettably do not accept returns on earrings due to hygiene reasons.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.